Shipping
All orders are currently being prepared and shipped from South Korea. All orders going outside of South Korea are considered international orders.
Currently, SOtM offers FedEx International shipping service for international orders and Logen for local orders.
Shipping Dates
FedEx International service ships within 2-3 business days and Logen ships one day from the date of the order. Tracking numbers are sent to the email address you used for purchasing once it has become available.
Due to COVID-19, delivery days might take longer.
Shipping Rates
International shipping rates will be dependent on the country the order is going to be delivered to and the weight of the shipment.
Payment
SOtM accepts payments made through PayPal, credit cards (through PayPal) and Bank wire. Please note that payments will not be accepted until the customer reaches the confirmation page. The confirmation page will appear after the customer clicks 'Order with an Obligation to Pay'. That specific button will be disabled in countries that has an SOtM distributor. See list of distributors and countries here.
Important: In countries where our products are being sold, customers won’t be able to purchase or place an order, but they will still be able to view our website and place an order to be sent to a different country where our products are not being sold. If you are interested in purchasing one of our products, kindly contact the distributor available in your country. See list of distributors and countries here.
Taxes & Duties
The price of our product does not include any taxes and duties of the customer’s country.
All taxes and duties are absolutely paid by the customer.
The customer will be responsible for any customs tax, import duties, goods and services tax (GST), valued-added tax (VAT), or any similar customs-related charges. Customs policies vary by country and SOtM cannot make any guarantee as to whether or not shipments will be subject to customs-related fees. Please contact your local customs office for more information.
In addition to customs fees, customers may also incur other charges, such as administration or brokerage fees. These are handling charges incurred due to customs processing and clearance of your shipment. Customers are required to pay the relevant courier service upon delivery of the shipment.
Coupons and Promotions
For online promotions, coupon code must be entered at checkout and is valid for one transaction per customer only. Coupons are not exchangeable for cash or gift cards. It is not valid on previous orders.
Coupons cannot be combined with other promotions, discounts, or offers. Void if altered, copied, transferred, or sold.
Only valid on in-stock products. Coupons and promotions do not apply on sales tax, shipping and handling. Other restrictions may apply.